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THE ZESTY FAQs
Your questions answered...
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Where are you located, and what areas do you serve?We are located in Walla Walla, WA. We serve the Walla Walla Valley, including College Place and Milton-Freewater, Oregon. We can drive to Waitsburg, Dayton, or Prescott for an additional travel fee.
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Do you clean homes?No, at this time, we do not clean homes. The only exception is for end-of-tenancy move-out cleans when the home is completely empty. If you give us a call, we would be happy to recommend a few residential cleaners in town!
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Do you have insurance coverage?Absolutely. We are fully insured. We carry: General Liability Insurance Liability Umbrella Insurance Worker’s Compensation Insurance (through Washington L&I) Stop Gap Insurance Commercial Auto Insurance
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Are your cleaners background checked?Yes! We do this for your peace of mind
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What kind of cleaning products do you use?We partner with Ecolab to supply most of our cleaning chemicals.
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Do you have a resellers permit?Yes, we have an active resellers permit in the State of Washington. Our permit number is A48786124.
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What if I need to reschedule a service?We understand how unpredictable life can be. That’s why we work with your schedule to ensure that we’re cleaning your space at a time that’s most convenient for you. If you need to cancel or reschedule a cleaning, we recommend that you call about 72 hours before your next scheduled service. We’ll do our best to accommodate all of your scheduling needs.
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What if something is damaged during a service?At Zest Cleaning Company, we treat every single space we clean with the utmost respect. If something happens to break during our routine service, we'll do our best to repair or replace the item. Our cleaners are fully insured, so claims can be filed when appropriate.
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Do your cleaners accept tips?While tips aren't expected, we're allowed to accept them. You can also leave a review on Google or our Facebook page. We love hearing that our work is appreciated!
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OUR SERVICES
If you have any questions or need help, please don’t hesitate to get in touch with us via:
(509) 240-5628
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